LXI Stories 60-102, 60-670A Voice Routing

This is an example of an application outside of the traditional Test and Measurement markets for LXI. The application was within the UK Financial Sector.

Customer

CyberTech International, a global provider of voice logging and communications recording solutions to the public safety, financial services and call centre markets (www.cybertech-int.com).

Application

A major international bank tender for a digital voice recording system to record dealer room activity included the requirement that if a recorder was to fail, the trunk line circuits to that recorder needed to be switched automatically to a standby recorder. To minimise cost, power and footprint of their proposed system, CyberTech wanted each standby recorder to be capable of supporting multiple primary recorders, and thus needed a multiplexer switch that would automatically route the phone channels of the faulty primary recorder through to the standby under appropriate alarm conditions. To facilitate integration and control of the switch in the recorder server, CyberTech's preferred method of communication was Ethernet.

Solution

Following joint technical discussions and field trials, it was determined that Pickering's high density PXI multiplexer modules with screened reed relays were ideally suited to the switching task. The ability to use these in our modular LXI chassis together with shielded module-mounted connector blocks provided CyberTech with an easy to integrate, scalable solution which has now become their standard switching option for E1 standby recording.

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