This service investigates faults on PXI or PCI switch or simulation modules (known or not known), down to relay contact damage level (if requested), it does not include repair. Take a look here for all of our Repair Policies and Fees.
All repairs of Pickering Interfaces products are on a return to factory basis. Repairs out of the standard 3-year warranty period are charged solely on the actual parts and labor required, not on a standard or fixed fee or list price percentage basis. However, we realize that many customers need a price to start the return process; for this reason, we offer a few different price options for you to start. These prices are based on a typical repair fee; it is our policy to charge only for the work required for each repair.
Products serviced and repaired out of the standard 3-year warranty period, carry a 90-day warranty.
If no specifications are present, please see the product datasheet in this section.
Please note: In some cases, for products like our Scalable LXI Chassis, the specifications can be found on the datasheets for the associated plugin modules that are inserted into these chassis. To find these modules, go to the "Also in the Range" link above.
Need to narrow down your search by specifications, try our Product Selector
Our worldwide network of partners offers a variety of services from integration to consulting.
Search our knowledgebase for information on software drivers, product comparisons and technical support for our entire product range.
Because we offer such a large range of products, this tool will help you narrow down our offering to get you the correct switch and simulation solution you need.
We supply and support our products across the globe, with seven offices in the Americas, Europe and Asia as well as additional representation.